SLS FAQs
SLS
SLS Support for Home-based Learning (HBL)
School Operating Hours
During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.
School-based Helpline: 65618837 (Mdm Ezzah / ICT Manager)
Mondays - Fridays: 8:00 am - 4:00 pm
For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
Non-School Operating Hours
Students can only contact the SLS Helpdesk outside the school operating hours.
SLS Helpdesk: 6702 6513
Mondays - Fridays: 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 9:00 pm
*Closed on Sundays & Public Holidays
Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com.
When emailing the SLS Helpdesk, they should include their full name, name of school and form class.